| OpenCourse Solutions will be with you every step of the way as you install and use our systems. At OpenCourse, we are not simply systems developers. We are also committed to excellence in client services, and we believe this commitment sets us apart from our competitors. Upon becoming an OpenCourse client, you will be given contact information for those members of our support staff who are most knowledgeable about your business. This allows you to quickly contact the person who is most suited to providing the assistance you need. Your contact will always be up-to-date on your business situation, and will always provide personalized, accurate, and timely support in a professional manner. |
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Our training services are designed to get you up and running as quickly as possible, and to provide all the information you need to use OpenCourse technology to full advantage. Our training staff has broad experience in many areas of technology and business, and can provide in-depth perspective on how OpenCourse technology fits your specific business.
Our staff will provide training at your convenience, either at your site or from a remote location:
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Onsite training is the best option for new users you want face-to-face instruction for individuals or groups. To ensure that we use your time efficiently, we will develop a customized training guide specific to your needs. |
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Remote training is helpful for current OpenCourse users who need further assistance, either with the system in general or with a specific module. In addition to working over the phone, our staff can remotely access your computer during training, pointing out system features and functions as if the trainer were onsite. |
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For more information about onsite or remote training, please contact our office.
As a full-service solutions provider, OpenCourse provides installation services designed to effect a seamless, trouble-free transition from your current systems to the OpenCourse environment. Our support staff will be in constant communication with you during installation, making sure that the process is fully understood at all levels of your business.
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